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Privacy Policy

Effective Date: [3/01/2024]

1. Introduction

Welcome to Zen Oasis Massage + Bodywork ("we," "us," or "our"). Your privacy is important to us, and we are committed to protecting any personal information you share when using our website, booking services, or contacting us via WhatsApp or social media.

This Privacy Policy describes how we collect, use, and protect your information in accordance with Mexico's Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP).

By accessing our website ( www.[yourwebsite].com ) or using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

When you visit our website or book a service, we may collect the following types of information:

A. Personal Information (Provided Directly by You)

  • Full name

  • Phone number (for communication via WhatsApp)

  • Email address

  • Billing details (if applicable for payments/deposits)

  • Medical information relevant to the session (optional and provided voluntarily)

B. Information Collected Automatically

  • IP address and browser type (for website statistics)

  • Cookies and Usage Data (to improve site functionality)

C. Sensitive Data

We do not collect or store sensitive information such as sexual orientation, religious beliefs, political affiliations, or financial data, except when necessary for medical considerations related to the massage service (e.g., allergies or health conditions).

3. Use of Information

We use your information exclusively for the following purposes:

✅ Schedule, confirm, or manage massage appointments
✅ We will communicate with you via WhatsApp, email, or phone for confirmations and updates.
✅ Process manual payments when necessary
✅ Improve our website and user experience
✅ Comply with legal requirements under data protection laws in Mexico

💡 We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Your Rights Under the LFPDPPP

Under Mexican privacy laws, you have the right to:
✔ Access the personal data we have about you
✔ Rectify inaccurate or incomplete data
✔ Cancel your information in our records if you no longer wish it to be used
✔ Oppose the use of your personal data in certain cases

To exercise these rights, you can send us a request via WhatsApp or email to [your contact].

5. Security and Data Protection

We implement physical, electronic, and administrative security measures to protect your information from unauthorized access, loss, or alteration. However, no data transmission over the Internet is 100% secure, so we cannot guarantee its absolute security.

Original on transparent_edited_edited.pn

+52 984 125 9495

Playa del Carmen, Quintana Roo, Mexico

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